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AML / KYC

FAQs

  • An acquaintance asked to use my account. Can I let them use it?
  • My service use (login/remittance) was suddenly suspended. Why?
  • Can I send money to purchase cryptocurrency or for overseas gambling?
  • The receiving country is not under sanctions, but the review process is taking a very long time. Why?
  • Why is my transaction restricted when I try to send money to a specific country or if I am a citizen of a specific country?
  • I submitted the required documents. When will the review be completed?
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