GO Hanpass App (Travel Platform for Tourists)

Tourist Card & Payments

• Where can I use Barcode Pay?
• Where can I get a refund for the transit card balance?
• How do I register the card I received?
• Where can I receive the physical card?

Wallet & Refunds

• How do I get a refund for my remaining balance?
• How do I charge my wallet?

Sign Up & Verification

• I forgot my PIN
• How can I increase my wallet limit?
• What do I need to sign up?